What is Versailles Heroes?

Versailles Heroes is a competitive PVP game. It belongs to the GameFi, Metaverse sector, and it is managed through the DAO governance contract. Its rules of trading and governance are embedded in the blockchain, in order to achieve the ultimate public, impartial and decentralized governance. Versailles Heroes is dedicated to building a blockchain game that can be truly run by players. 

Is Versailles Heroes free-to-play?

Every registered player of Versailles Heroes gets 3 non-NFT heroes. You can gain game tokens when you achieve different ranks, the tokens can be used to upgrade your heroes. You can also get milestone rewards through ranking higher. 

How to download Versailles Heroes?

You can download the iOS Client, Android Client, and Windows Client through these links: iOS, Android, Windows; or you can search “Versailles Heroes” through AppStore or Google Play. 

Note: Versailles Heroes may perform unscheduled updates, please make sure you are running the most up-to-date version on your device to get the best gaming experience. 

How to create a Versailles Heroes account?

Players can create their account through either the PC or Mobile client, fill in their email address and click send verification code. Put in the verification code you get through your email then click create account. If you want to link your wallet, you need to go to the Marketplace and follow the instructions. 

Note: you can only link your email address to one Versailles Heroes account and it can not be changed, please use your regular emails to create an account. 

How do I purchase heroes/mystery boxes?
  • Open the Versailles Heroes Marketplace with your web browser. 
  • Choose the hero/mystery box you want to purchase, click “buy now”. 
  • Use your wallet signature to complete the purchase. 
  • Once the transaction is done, you have successfully purchased your hero/mystery box. 
  • You can check your hero/mystery box in your inventory. 
How do you get Versailles Heroes’ NFTs?

Any user can purchase NFT mystery boxes from the official website, or you can purchase the exact NFT you want from the Marketplace. 

How to add tokens to my wallet?

Please keep in mind that wallets cannot automatically detect your tokens. Versailles Heroes tokens are published on the Ethereum chain, you will need an Ethereum/ERC-20 compatible wallet for the tokens. 

Versailles Heroes VRH ERC-20 contract address: 0xeAd482da0793B00bbAe0E34C8cfaE6DAf29a44b2

Please follow the steps below: 

  • Open the “assets” tab in your wallet 
  • Click “add token” 
  • Input the Versailles Heroes contract address listed above.
  • Import your token.

Once you have finished all the steps above, you will be able to check your token in your wallet. 

How to link your wallet to Versailles Heroes?
  • Use web browser to open Versailles Heroes Marketplace. 
  • Click “link wallet” on the top right corner. 
  • Click “Log in with your wallet”. 
  • Log in to your wallet through the browser. 
  • Choose to link to an existing account or to create a new account.

Note: your wallet will be linked to your Versailles Heroes account permanently, you cannot change to another wallet once it’s done. 

“Failed to purchase hero/mystery box.”?

When you get the notice of failed to purchase, it is usually caused by the following: 

  • The wallet is locked because it has been inactive for a long period of time. please click the extender in the browser to unlock the wallet with the password. 
  • You do not have sufficient GAS fee in your wallet. 
  • The hero/mystery box has been purchased and the Marketplace has not been refreshed. 
  • The listing time of the hero has expired, its owner needs to take it down from the Marketplace and relist it. 

If the above didn’t solve the problem, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days. 

The hero I purchased did not show up in my inventory.

You can check your transaction history, if the transaction is complete but the hero did not show up in your inventory, it is likely because the high traffic volume of the Marketplace caused a delay. You can wait a couple of minutes then check again. 

If the above didn’t solve the problem, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days. 

    GENERAL QUESTIONS

    How to play to earn?
    • If you are a new player, you can get free non-NFT heroes when you register; free heroes can get gMOH through milestone achievements.
    • Mystery boxes can be purchased by USDT, the higher the box level, the higher chance you’ll have to get an epic or legendary hero. Play with your NFT heroes that are bound to your account; you can get game-win rewards and NFT bonus rewards after each game.
    How to withdraw your assets?

    Go to “my wallet page” in the marketplace; you can choose to “deposit” or “withdraw” assets.

    • Click “deposit” to deposit gMOH
    • Click “withdraw” to transfer gMOH to your wallet; you can make transfers via MetaMask.

    If you encountered any questions, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

    How to claim your whitelist rewards?

    Go to your hub in the marketplace, and click the “claim” tab.

    • Type in the event code
    • Click “claim”

     All the event rewards will be sent through the claim tab; please see the event details of how to get your event code.

     If you encountered any questions, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

    How to check NFT trading information?

    Versailles Heroes operates on the Ethereum chain; you can check all the information on Ethereum. You can also check the information in your wallet or the platform you used.

    How to create a guild?

    In order to create a guild, you’ll have to fulfill all of the followings:

    1. Initiate a DAO proposal for creating a guild.
    2. The proposal has over 51% approval rate.
    3. At least 1 million veVRH are participating in the voting.
    4. The owner has at least 100,000 veVRH.

    For more information about creating guilds, please visit: https://docs.versaillesheroes.com/vrh-dao/guild-and-minting-vrh/guild-owner

      How to determine the price of an NFT?

      The hype of trading determines the price of the NFTs listed on the marketplace. Usually, the determining factors are as follows:

      • Artistry
      • Profitability
      • Scarcity and uniqueness
      How many types of heroes are in Versailles Heroes?

      There are five types of heroes: mage, marksmen, assassin, tank, and support. All of them can be acquired by opening hero mystery boxes.

      How to become a Versailles Heroes partner?

      Versailles Heroes is open to all kinds of opportunities, if you are interested in becoming our partner, please contact us through info@versaillesheroes.com the following information, our representative will get back to you as soon as possible:

      1. Your company’s name & details
      2. Your position
      3. Your team
      4. The purpose of the partnership
      5. A detailed proposal and how we can benefit from it
      6. Any links or websites to validate your information
      7. Have you participated in Versailles Heroes already, and did you benefit from it
      What is an NFT?

      Ethereum brought us into a whole new digital world where you can see the uniqueness and rareness of a digital asset. NFT stands for the non-fungible token, meaning it’s unique and cannot be replaced with something else. Cryptocurrencies are fungible; if you trade 1 Ethereum for another Ethereum, you’ll get the exact same thing. Even if you can trade 1 NFT for another, they are still two completely different digital assets.

        About NFT Heroes’ Upgrade

          NFT heroes can be upgraded to gain attributes increase and reward battle counts increase. If you want to win more games, you should upgrade your heroes and practice your skills. Upgraded heroes with attribute increases can be very advantageous in battle. All purchased NFT heroes can be upgraded, and the data are all recorded on the blockchain.

          For more information about NFT hero upgrade, please visit: https://gamedoc.versaillesheroes.com/nft-hero-upgrades

          What are the game modes in Versailles Heroes?

          Versailles Heroes offers multiple game modes for PVP and PVE; the game modes are as follows:

          • Practice Grounds (Trial Grounds)
          • Deathmatch (4V4 Classic Battle)
          • Battle Royale (Solo/Duos)
          • Collect trophies (4V4 Special Play)
          • Inhibitor Rush (4V4 King’s Canyon)
          • Battle Wager Mode
          • Custom Wager Battle

          For more information about our game modes, please visit: https://gamedoc.versaillesheroes.com/gameplay

          What are the ranks in Versailles Heroes?

          The ranks in Versailles Heroes are as follows: Newbie, Bronze, Silver, Gold, Platinum, Jade, Diamond, Master, Grand Master, Challenger, Challenger Supreme.

          What to do if I’m disconnected?
          • Try to switch your network, for example switching from your Wi-Fi network to a stable 3/4 G network. If you still not be able to connect to the server, please contact your network provider.
          • We suggest you update your client; you can update your IOS client in the AppStore, Android client in Google Play, and PC client from the official website.
          • It is possible that the region you are in is too far from our server location; in that case, we suggest using a VPN for a better gaming experience.

          If the mentioned solution doesn’t solve the problem, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          What are Versailles Heroes mystery boxes?

          There are two types of Versailles Heroes mystery boxes: hero mystery box and weapon mystery box. Mystery boxes can be purchased with USDT. When the demand of the market changes, the price will be adjusted accordingly.

          Note: you can only link your email address to one Versailles Heroes account and it can not be changed, please use your regular emails to create an account.

          Where can I find the Versailles Heroes communities?

          Players can follow or join our official social media platforms on Discord, Facebook, Telegram, YouTube, and Twitter. You can freely interact with other players through these channels.

          You can join our Discord to meet and talk to other community members!

          https://discord.gg/versaillesheroes

          ACCOUNT RELATED QUESTIONS

          What to do if I forget my password?

          Click “forget my password” and provide the email that you create your account with. We will send a recovery link to your email. All you need to do is to follow the instructions within.

          If the mentioned solution doesn’t solve the problem, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          How to change my account name?

          Unfortunately, you will not be able to change your account name once it’s been created; please keep that in mind when you create your account.

          How do I withdraw funds from my Versailles Heroes account?

          Funds will not be stored in your Versailles Heroes account. Your funds and NFTs are stored in the wallet you connected with Versailles Heroes. The asset page on our website only displays what’s in your wallet.

          Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          What do I do if my account is banned?

          We have a strict examination system. If your account got banned, you can follow the steps below:

          • Your account is banned: “due to your inappropriate actions, your account has been permanently banned. “
            • You can send an email to “contact us” with your registered email address for an appeal. 
          • You have been banned from pairing: “due to your inappropriate actions, you have been temporarily banned from the pairing.”
            • You can resume playing the game when the temporary ban is lifted.

           

          If you have submitted an appeal, it might take some time to investigate the situation. Please be patient.

          Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          How to ensure the safety of my account?

          Versailles Heroes Official website: https://versaillesheroes.com/

          Please verify the weblinks to ensure the authenticity and safety of the websites you logged in to. If a website asks you to link your wallet, please double-check.

          Please do not provide others with your Versailles Heroes account and password or the recovery phrase of your wallet. If someone asks you to provide such information, they might be scammers. Versailles Heroes’ team members will never ask you for such information.

          Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          Can I recover my assets if my account was stolen?

          No, Versailles Heroes cannot recover the funds or NFTs stolen from your account. Once your funds and NFTs are transferred from your wallet, the company will have no control over them. And based on the working method of a blockchain, a completed transaction cannot be reverted. 

          Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          WALLET RELATED QUESTIONS

          Why does my wallet keep loading when trading?

          This transaction requires your wallet’s signature and needs to interact with the smart contract. It needs to wait for confirmation from the blockchain to be able to complete the transaction. It is also possible that you don’t have sufficient GAS in your wallet. In this case, please double-check and make sure you have enough GAS.

          Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          What if I lost my recovery phrase?

          If you lost your recovery phrase, it could not be retrieved. We won’t be able to visit or make changes to your wallet.

          Please keep your recovery phrase in a safe place to avoid loss of assets.

          Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

          What if I forget the password to my wallet?

            If you forget the password, you can recover your wallet with the recovery phrase you get when creating the wallet. If you still not be able to access your wallet, you should contact the support team of your wallet. Our team will never ask you for your recovery phrase, and please do not give your recovery phrase to other people.

            Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

            How to change Versailles Heroes account and wallet address?

            Versailles Heroes account is permanently linked to your wallet. Once it’s linked, you cannot change the wallet address. Please keep your wallet and account information safe; we will not be able to recover them for you once it’s lost.

            Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

            I transferred tokens to the wrong address? / I accidentally transferred assets from another blockchain?

            If you accidentally transferred tokens to other people’s addresses, you need to find the address owner to have a chance to recover your token.

            The transaction on the blockchains cannot be reverted once it’s complete. If you have transferred into your own wallet, use your recovery phrase to gain access and check. It cannot be recovered under normal circumstances if you have transferred to another blockchain.

            Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

              What’s the recommended wallet?

              MetaMask is the most popular wallet for blockchain games, it can easily switch between Ethereum and Binance. It supports multiple tokens and is very convenient. If you want to be more secure, you can enable multi-signature or link your MetaMask to a hard wallet.

              The tokens in my wallet are gone.

              If the tokens in your wallet are gone AFTER you linked your wallet, firstly, please check the wallet address you linked is the intended wallet.

              • If yes, please check if you have successfully added the token.
              • If not, it is possible that:
                • The private key you used does not belong to the wallet address
                • You switched or created a wallet, so the wallet you linked is not the intended wallet.
                • You changed the connecting network; please switch back to the correct one.

              Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

              Wallet Security related

              The following are some common causes of a compromising wallet:

              1. Loss of key phrase/recovery phrase, accidental sharing of key phrase/recovery phrase.
                For example: sharing your recovery phrase with a scammer impersonating a team member of a blockchain project or trading platform.
              2. Wallet was linked to an unofficial third-party platform or DApp, key phrase was stolen in the process.
                Please keep in mind that this is Versailles Heroes ONLY Official website: https://versaillesheroes.com/
              3. You traded with the scammer privately, the scammer used a fraudulent token to scam you.
              4. Your computer has a virus on it, which normally resulted from visiting a pirate website or downloading a pirate program.
              5. You have downloaded a fake wallet from an unofficial website.

              If your wallet is stolen, please contact the wallet support team immediately. They will assist you in the investigation.

              Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

              Why can’t I link my wallet in the marketplace through my mobile devices?

              Some browsers on mobile devices do not support plug-ins. It is more convenient to download the MetaMask app; open the marketplace through the browser in MetaMask and link your wallet there.

              If the mentioned solution doesn’t solve the problem, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days

                "Current address is different than the registered address; please check your wallet”.

                A Versailles Heroes account can only be linked to one wallet address. Once it’s linked, you can only make transactions with your linked wallet. If you switch the wallet address, you’ll receive a notification from the system, and you cannot trade with that account.

                Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                MARKETPLACE RELATED QUESTIONS

                What is VRH & Where can I get it?

                It is the governance token.

                VRH is the governance token in Versailles Heroes. When you lock your VRH, you’ll acquire veVRH, which is the voting weight in governance voting. They are crucial in voting for the community proposals. veVRH is also the mining power in DAO governance mining. Join a guild to participate in DAO governance mining is the main method to get VRH.

                veVRH is also part of the voting weight for the guild one joins. As rewards, guild members get VRH distributed proportionally to their weight within the guild. Additionally, MOH can be burnt as GAS to increase one’s weight within the guild up to 2.5X.

                What is VRH mining?

                For detailed information about VRH staking, please go to DAO whitepaper: https://docs.versaillesheroes.com/vrh-dao/vote-escrowed-vrh

                Where can you buy VRH and MOH?

                You can buy them from any listed trading platform. Versailles Heroes will seek cooperation with top trading platforms in the future. Please stay tuned for the related announcement.

                Is there a way to get VRH and MOH for free?

                Yes, please participate in Versailles Heroes’ events! You can also earn them through P2E!

                How to sell heroes/skins in the Versailles Heroes Marketplace.
                • Choose the hero/skin you want to sell in the market inventory.
                • Set the selling price, and click “sell now”.
                • Use your wallet signature to complete the listing.
                • Once your transaction is done, your hero/skin will be placed on the market at the price that you’ve set.
                • In your inventory, the status of your hero/skin will show “Listed”.

                Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                What if I accidentally closed the web page after I purchased the mystery box?

                If you have not opened your mystery box and accidentally closed the web page, your mystery box will be stored in your inventory.

                Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                There is no response when I click “connect wallet”.

                  If you cancel or encounter an “error” when you try to connect your wallet, your wallet will be locked. Please click the browser extension, use your password to unlock your wallet, and try “connect wallet” again.

                  If the mentioned solution doesn’t solve the problem, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days

                  What is the mystery box you get during the whitelist event?

                  You will get a free event NFT hero box during our whitelist event. The hero you get from the event box is event exclusive; it will have limited battle counts, tradable on the marketplace, and cannot be upgraded.

                  Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                  What are the differences between free heroes and NFT heroes?

                  When you log into Versailles Heroes for the first time, you will get three free heroes to experience the game with. Free heroes are eligible for milestone rewards but cannot be traded anywhere, cannot be upgraded, and will not receive battle counts reward after winning a game.

                  NFT heroes are issued as standard ERC-721 tokens on the blockchain. They can be traded, upgraded, and transferred between wallets. When you play with NFT heroes, you will get battle counts rewards and other bonus rewards.

                  Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                    What is MOH?

                      MOH is the game token in the Versailles Heroes gaming ecosystem. Players can get MOH tokens when playing the game with NFT heroes. It is used in the following scenarios:

                      • Wallets
                      • DeFi
                      • Marketplace
                      • Burn as GAS
                      What is gMOH?

                      gMOH is the in-game token you get through gaming. It can be converted into ERC-20 token MOH at a 1:1 ratio.

                      What is the max supply of MOH?

                      Versailles Heroes pre-minted 10 million MOH to kick off the community. There is no max supply for MOH, it all depends on the production from play to earn.

                      Can I buy Versailles Heroes NFT in other places?

                      Yes, you can buy Versailles Heroes NFT in the secondary market or other trading platforms like Opensea or other DeFi trading places.

                      Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                      Do you charge any fee for listing an NFT on the marketplace?

                      Versailles Heroes Marketplace charges a 4% transaction fee. If a seller lists an NFT at 100 USDT when it’s sold, 4% will go to Versailles Heroes Treasury, the seller will get 96 USDT. 

                      Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                        What are the fees for converting tokens through your wallet in the marketplace?

                        There is a 4% service charge, the actual fees are deducted from the actual amount you received.

                        There are two types of fees in the process:

                        • Service charge: 4%
                        • GAS fee: dependent on the traffic of the chain.

                        Should you have any extra inquiries, please contact us through support@versaillesheroes.com and our representative will reach back to you within 3-5 business days.

                        What is the black hole address of the burnt MOH?

                          In Versailles Heroes DAO governance mining, veVRH represents the voting weight in community proposals as well as the mining power in DAO mining. Any member can boost their VRH distribution by burning MOH for GAS, the boost is maxed at 2.5x. The burn MOH will be sent to a blackhole address and destroyed permanently.

                          Blackhole address: 0x00000000000000000000000000000000000000000

                          About events, tournaments, and rewards.

                            Versailles Heroes will host events and tournaments from time to time, all players are welcome to participate and get rewards!

                            For example: participating in the whitelist event can get you free NFT heroes!

                            Please follow the Versailles Heroes’ social media for the events announcements!

                            Release Notes & Recent Patches

                            We are currently working very hard to launch our beta testing campaign! Follow our social media @versaillesheroes to get updates on the beta testing campaign, how to participate, and other game development news.

                            COMING SOON

                            0.0.1

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